Privacy Policy for Richr

Effective Date: 29 Jul 2025

Welcome to Richr, a financial assistant web application available at https://getrichr.xyz, owned and operated by CodebaseCleaners LLC ("Company", "we", "us", or "our"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you use Richr ("Service"). By accessing or using Richr, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

When you use Richr, we may collect the following categories of personal and financial information:

Personal Information

  • Full name
  • Email address
  • Account credentials (e.g., login username, password)
  • Contact preferences

Financial Information

  • Uploaded transaction files (e.g., CSV or Excel formats)
  • Manually entered transaction data
  • Account-specific financial details you provide via chat

Usage Information

  • Device and browser type
  • IP address and geolocation (if enabled)
  • Dates and times of access
  • Usage behavior and analytics

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Personalization: To provide tailored financial insights and responses from our AI assistant based on your transaction history and preferences.
  • Service Functionality: To maintain, operate, and improve Richr's features and performance.
  • Communication: To send you administrative messages, respond to support requests, and share updates about the Service.
  • Security & Compliance: To detect and prevent fraud or abuse, and to comply with legal obligations.

We do not use your data to make autonomous decisions without human involvement that may have legal or significant effects on you.

3. Data Sharing and Disclosure

We do not sell your personal information to third parties. However, we may share your information with trusted third parties under the following circumstances:

  • Service Providers: We may share information with third-party vendors that help us provide services (e.g., cloud storage, analytics, infrastructure, file processing).
  • Legal Requirements: We may disclose information if required to do so by law, court order, or regulatory authority.
  • Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, your data may be transferred as part of that transaction.

All third parties are contractually bound to handle your data securely and in accordance with applicable privacy laws.

4. Data Storage and Security

User data is securely stored in cloud-based infrastructure managed by reputable third-party providers. We implement reasonable administrative, technical, and physical safeguards to protect your personal and financial data against unauthorized access, loss, misuse, or disclosure.

While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or method of electronic storage is 100% secure.

5. AI Processing and Personalization

Your data may be processed by AI models to generate personalized insights and responses through the Richr chat interface. This includes the analysis of uploaded files and manually added transactions. Please note that:

  • AI responses are informational and do not constitute financial, legal, or investment advice.
  • While we use best practices to train and improve AI performance, outcomes may not always be accurate or applicable to your unique circumstances.

6. User Control and Rights

You have control over your data and may:

  • View or Edit: Access and modify your account information and uploaded data at any time.
  • Delete Data: Request deletion of your account and associated data.
  • Withdraw Consent: Opt-out of certain data uses where consent is required.
  • Contact Us: Reach out to us with any privacy concerns or questions.

To exercise your rights or request assistance, please contact us at info@codebasecleaners.com.

7. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to:

  • Maintain user sessions
  • Understand usage patterns
  • Improve application performance

You can control cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of Richr.

8. Third-Party Services

We rely on third-party services for certain features of Richr, including but not limited to:

  • Cloud Hosting: Secure data storage and infrastructure
  • File Processing: Parsing and interpreting uploaded financial data
  • Analytics: Monitoring usage and improving user experience

These providers have access to your information only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.

9. Children's Privacy

Richr is not intended for use by individuals under the age of 13 (or 16 where applicable by law). We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal information, we will take steps to delete such data.

10. International Data Transfers

If you are located outside of the country in which our servers are hosted (primarily the United States), please be aware that your information may be transferred to, stored, and processed in countries where data protection laws may differ. We take steps to ensure appropriate safeguards are in place when transferring data internationally.

11. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will revise the "Effective Date" at the top of this policy. We encourage you to review this page periodically. If we make material changes, we will notify users through email or a notice on the site.

12. Contact Us

For any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact:

CodebaseCleaners LLC
Email: info@codebasecleaners.com
Mailing Address: 102 Gold Ave SW, Albuquerque, NM 87102 USA